"Cleanliness of the hospital."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

Cleanliness of the hospital.

What could be improved

Apalling treatment received at Harlow hospital EPU. Rude staff. Treated like an inconvenience rather than a woman terrified of losing her babies. Harlow failed to administer an injection which I have been informed by another hospital, could have saved my twins. Treated by a multitude of locums who had not read my notes and did not know my medical history (my notes were lost on two occasions).

Story from NHS Choices

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Response from Princess Alexandra Hospital

Thank you for providing comments about your experience, your comments have been passed to the manager of the unit. If you would like to make a formal complaint please contact our Customer Service Team on tel: 01279 827084 or email: complaints@pah.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful