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"I dont like hospitals and this ..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

(as the patient),

What I liked

I dont like hospitals and this one has definately confirmed my opinion that there is little in this hospital falls very short of any confidence

What could be improved

there is a definte need for drs and nurses to pay attention to patients previous medical needs.

Clearly the left hand does not knoe what the right hand is doing.

I have a stoma and have had for 40 years and thinkl I know what it can toleratre,nobody wanted to listen.

I have several oprthopediac problems wbhich I know how to handle, but most staff were nior interested in a previkous condition

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Responses

Response from Queen Elizabeth I I Hospital 13 years ago
Queen Elizabeth I I Hospital
Submitted on 09/05/2010 at 13:33
Published on nhs.uk on 10/05/2010 at 04:15


We're sorry that your experience of the care and treatment provided by our doctors and nurses at the QEII did not meet your expectations. If you have not done so already, we would welcome a formal complaint so that your concerns can be investigated thoroughly on your behalf. All you need do is send an e-mail to the Trust's complaints service at:

http://www.enherts-tr.nhs.uk/PatientsVisitors/PatientsHelpAdviceComplaints.html

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