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"Shocking care"

My dad spent 6 weeks at Coalville recovering from a stroke. He was left to sit in mess (C Diff) for hours, as staff said they were too busy (while dancing and chatting). He was showered just once in 6 weeks and his blood was taken without his skin being wiped. He also had sepsis. On his last night he screamed out in pain, he was given 2 paracetamol by the ward manager. He came home the next day for 7hrs before being rushed to the LRI with pnuemonia, pulmonary edema and heart failure. Our family are extremely disappointed and upset in the care he received.

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Responses

Response from Coalville Hospital 7 years ago
Coalville Hospital
Submitted on 31/10/2016 at 10:31
Published on nhs.uk on 01/11/2016 at 01:32


Thank you for taking the time to inform us about the experience your father received during his stay on the stroke ward.

I am very sorry to hear about the issues you have raised about his care and treatment.

I have sent your comments onto our service however if you would like to contact the Patient Advice and Liaison Service (PALS) they will be happy to discuss this with you in more detail.

They can be contacted by phone or email: 0116 2950830 or pals@leicspart.nhs.uk

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