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"Lack of care"

About: Pinderfields General Hospital / Accident and emergency

(as the patient),

Was admitted to A&E after being attacked. Transpired I had a badly broken nose and broken cheek along with swelling to the brain. After 10hrs in A&E where I was checked hourly was transferred to Ward 12 AAU where I spent a further 4hrs with no check up in the entire time there excluding when I was first admitted.

Throughout I did not once see the consultant in charge of my care and hence discharged myself due to the complete lack of care and attention knowing I would be better looked after at home by my wife.

3 days later and I am now being told that due to discharging myself no referrals to a face specialist re my injuries have been made and I need to see my GP. To understate this it is a joke and despicable that a service paid for by the people can be so poor and people serving it be so unhelpful (minority not majority). 

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Responses

Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 7 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust
Submitted on 25/10/2016 at 15:57
Published on Care Opinion at 16:45


Dear LRW85


We are concerned to note your comments and would be pleased to arrange for the episode to be investigated. To that end, we would invite you to contact us directly with full details; the email address is pals@midyorks.nhs.uk
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