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Great care at Glasgow Royal Infirmary

Posted By Niece

"Great care at Glasgow Royal Infirmary"

About: Glasgow Royal Infirmary / Gastroenterology

(as a relative),

Thanks for really good care for my aunt on ward 8 at Glasgow Royal Infirmary. She was in for several weeks and staff were always friendly, kind and compassionate in a very difficult situation. The ward was always busy but nursing and medical staff always seemed to have time for her.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 30/10/2016 at 16:43
Published on Care Opinion on 31/10/2016 at 12:19

Dear Niece

Thank you for taking the time to post on Patient Opinion. I am pleased to read about the level of care provided to your aunt on ward 8 in the Glasgow Royal Infirmary.

I will ensure your kinds words are shared with the staff in ward 8, they will be glad to receive your feedback.

Best wishes
Lisa

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