"I was admitted to the maternity ..."

About: Russells Hall Hospital

(as the patient),

What I liked

I was admitted to the maternity unit to be induced and straight away was told what was happening with my care and procedure. The midwives were encouraging and supportive throughout and I saw other women experiencing the same level of care. The maternity unit was clean and well staffed. The delivery/recovery rooms were en suite, well equipped and private.

What could be improved

There could be a better selection of food for vegetarians although I was given generous portions to compensate for the lack of choice!

Anything else?

After a complicated and prolonged labour that ended up with me delivering my son via an emergency C-section, myself and my husband still feel very positive about our experience. I think this is testament to the high level of care and compassion that we were shown by the midwives and other staff. Being a new Mum can be daunting enough but having to recover from surgery obviously makes it more so. I felt totally supported by the midwives at all times and think that they do an excellent job. I would like to thank all of the staff involved with mine and my son's care for their hard work and support.

Story from NHS Choices

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Response from Russells Hall Hospital

Congratulations on the birth of you son. Thank you for the kind comments regarding our Maternity Department, these will be passed on.

We are delighted that you were pleased with the experience through a challenging time.

We try to offer our patients a variety of foods that are nutritionally balanced and appetizing. Our menus are continually reviewed by the catering department and dieticians to provide the best food possible to our patients. The comments will be passed to the catering department.

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