"Father left alone"

My father was transferred from Hull Royal to Castlehill and I think the care he has, hasn’t received is disappointing. He was admitted in March, he had a terrible itch to his arms so was put in isolation. Cream was prescribed but it took 9 hrs to be delivered. He is scratching so much he is bleeding. He also washed his arms in bleach for some relief. He tells me that no-one has tested this or seem to care what it is. My fathers heart is working at 20 percent and his lungs are bad.

Like I said he is isolation, and my dad has told me that some of the nurses ask him to bring his tray to the door and he thinks this is because they have to put a gown on when they enter his room.

We feel like we have had no answers about my father’s care, a scan has been cancelled 3 times and he is ill. This incident is not a one off as he had a similar experience last year too.