"Very good, kind caring staff"

This Community Mental Health Team is excellent, staff are very kind and caring, they do the upmost to help you and they really couldn't work harder for the patient. Even questions which aren't really the receptionists' problem, they work hard to find out and provide an answer. The site is very clean and the rooms are of very good size. The staff treat you with upmost dignity and respect and treat you as an individual, not a label.

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Response from Jane Tibble, Complaints and PALS Officer, Complaints and PALS, Southern Health NHS Foundation Trust

Dear Alex

Thank you for your valuable feedback about the community mental health team who have been helping you.

We are very pleased to hear that you are treated with the upmost dignity and respect.

I assure you that your feedback will be shared with the staff concerned.

Kind regards

Jane Tibble

Customer Experience 02380 874065

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