"Mixed emotions about the Rheumatology Clinic"

Mixed emotions. On my first visit I was delighted - everyone was friendly, helpful and appeared to be interested and empathetic. Similar experience when I attended for steroid injections.

So, when I attended the clinic recently I was shocked and upset. I saw a different doctor - who did not introduce himself nor was he wearing a badge so I might be able to read his name. He appeared to be totally uninterested in what I was experiencing to the point of rudeness in his lack of communication with me. I left feeling as though I was maybe making a fuss yet, I experience pain daily (some worse than others) - what am I supposed to do?

In defence of the medical staff I know they have huge caseloads and a lot of work to get through - however, please do not let this affect your empathy with your patients - we trust you to understand. Fingers crossed that my next experience will not be so upsetting.