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Care Opinion

Long waiting time in A&E

Posted By Rubyk

"Long waiting time in A&E"

About: Sandwell General Hospital / Accident and emergency

(as a relative),

Long waiting times in A&E. The staff I met seemed moody, as if they didn't want to be there.

Waited 2 hours in A&E and then moved to a cubicle to see doctor which was pointless as I was sat there another hour before being seen.

Seems to me like they've found a loophole around the 2 hour waiting time. Left very unhappy.

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Responses

Response from Sandwell General Hospital 7 years ago
Sandwell General Hospital

Submitted on 21/10/2016 at 13:29
Published on nhs.uk on 22/10/2016 at 02:30

Thank you for your feedback and I'm sorry that you were unhappy with your experience in A&E. We try to see all our patients within four hours and as quickly as possible depending on the severity of your condition. I wish you well. Toby Lewis, Chief Executive.

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