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Cannot thank all the staff enough

Posted By Alisonmac78

"Cannot thank all the staff enough"

About: Glasgow Royal Infirmary / Trauma & orthopaedics (wards 26, 27, 61 & 62 ) New Stobhill Hospital / Trauma & orthopaedics

(as the patient),

I recently had surgery on my foot by miss Madeley. The staff were absolutely fantastic- From the nurses, anaesthetists, consultants and physio, who made the whole experience stress free. Cannot thank all the staff enough.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 23/10/2016 at 16:59
Published on Care Opinion on 24/10/2016 at 11:33

Dear Alisonmac78

Thank you for taking the time to post on Patient Opinion. I am pleased to read that during your surgery you were provided with a level of care that made your experience stress free.

I will ensure that your kind words are shared with the staff in Trauma and Orthopaedics. They will be delighted to receive positive feedback from you.

I hope you are now recovering well.

Best wishes
Lisa

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