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"Excellent service, great staff!"

About: Queen Elizabeth Hospital / Accident and emergency

Writing this review on behalf of my partner who was taken to QE on two occassions, once by me, and and the other occassion, via ambulance.

[He has 6/7 kidney stones] I have to say the staff were brilliant.

From the casualty desk [member of staff was discreet and prefessional] the Triage nurse. The Dr who attended and treated him was very personable and sympathetic.

When he was taken to CDU. the staff there were equally effecient and polite.

I was very impressed with his care.

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Responses

Response from Patient Experience Manager, Lewisham and Greenwich NHS Trust 7 years ago
Submitted on 18/10/2016 at 14:32
Published on Care Opinion at 16:40


Thank you for your kind comments and praise for the staff. We endeavour to provide safe, effective and personal care to a high standard and it is always good to hear feedback from our patients. I am so glad that your partners hospital stay was positive and it was a pleasure to provide the care you needed at a very difficult time. I will ensure that the teams are aware of your comments.

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