"Care for total hip replacement on ward 11."

About: The Princess Royal Hospital / Trauma and orthopaedics

On 15th September I had my operation. I was not looking forward to being in hospital , but my time spent on Ward 11 was amazing. All of the staff were fantastic, they made you feel, safe, comfortable and you were really cared for. I cannot praise the staff enough. They worked well together, real teamwork and respect for each other and all the patients in their care. I enjoyed being on ward 11 so much I was gutted when I was discharged, I actually wanted to stay as I was having such a great time. I have to say the care I received before the op was also outstanding from all the departments I visited. I am now well on the way to recovering and that is due to all the wonderful staff who were involved in my operation from start to finish.The best care ever, and if I have to return to the Princess Royal it will be with a totally different attitude. Ward 11 should be really proud of themselves, keep up the good work you really are amazing people.

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Response from The Princess Royal Hospital

Thank you for taking the time to share your feedback with us following your operation and inpatient stay. It is a privilege to share your comments with our teams and to that end, I have asked the Matron for the Ward as well as the Operational Managers to pass this onto the ward staff on my behalf.

I hope that you are now fully recovered from your procedure.

Again, thank you for your kind feedback.


Patient Experience Team

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