"Total Ankle Replacement Surgery"

About: Wansbeck Hospital / Trauma and orthopaedics

From diagnosis to my total ankle replacement and subsequent discharge from Wansbeck Hospital I have been treated with great compassion and respect by all involved. Starting with the reception Staff who were most helpful through to my Consultant and their dedicated orthopaedics team I always felt that I was positively involved in the process. The x-ray department were very efficient and friendly. I must also mention the Plaster department who can only be described as "Characters." They can make anyone laugh as they immobilise you. Finally to Ward Seven and hospital food. The staff there are very friendly,patient and extremely efficient. If the rest of the hospital are like them then there is no wonder that they are well respected. Who likes hospital food? Well I do. I did not expect what I got. Mealtimes are a pleasurable experience not to be missed. Someone is doing a cracking job on that front.

My operation is over and I am now in recovery mode. The pain has gone. and I look forward to a painless walking future given time. Once again, thank you Wansbeck Hospital.

Story from NHS Choices

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Response from Wansbeck Hospital

Dear Peter,

Thank you so much for sharing your review with me, it was a pleasure to read about your extremely positive experience at Wansbeck General Hospital and I am glad that you’re recovery is going well and especially that your pain has gone.

It’s great to hear that you received such good care and treatment from all the staff involved with your care, this is just the sort of experience we wish for our patients and it’s lovely to read that you felt involved and respected. I am also pleased to hear that you enjoyed the food so much and I’ll certainly be passing this onto our catering team.

I will ensure that your kind comments are passed onto all the staff who were involved in your care and I know they will be greatly appreciated.

Kind Regards,


Jessica Mallach - Head of Quality Improvement & Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful