"My stay on Ward 26"

About: Castle Hill Hospital

I was re-admitted to Ward 26 on 1 August 2016 with post-operative complications.

From the minute I was admitted to the day I was discharged, some 6 weeks later, there was not a single moment where I felt un-supported or un-cared for. From the Surgeon to the domestic staff and all in-between I can only praise each and every one of the team.

The nursing care was second to none, nothing was too much trouble and everything was done with a smile and with total professionalism.

The staff all work long, hard hours and I often noticed that some were still on duty way past the time that they should have gone home.

I cannot thank all of the staff enough for everything they have done for me, be it making my bed or fixing my heart, I am truly grateful to them for their dedication and care.

A big Thank you goes out to everyone.

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Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Cardiothoracic team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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