This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Sports injury"

About: Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as a parent/guardian),

My son sufferred a severe shoulder injury in Feburary. He had an x-ray on the day of the injury which didn't show any issues and underwent a few months physiotherapy (privately paid due to NHS waiting times). He started playing rugby again in August and in his first match back injured his shoulder again. We visited a shoudler specialist who recommended an MRI and to speed things up we bypassed the NHS and went pricate for this. Transpires he has an old fracture and torn muscles which means he cannot undertake much physical activity other than some non invasive cardio. Although we have a scan with the results NHS are saying its 26 weeks before he can be seen - in the meantime he continues to be in pain and for an active teenager this is quite a hard thing to take when you cannot keep yourself fit and active. Now I appreciate there may be more pressing cases but is there no priority given to children or those who already have a diagnosis? 26 weeks seems to be way beyond the target waiting time.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 13/10/2016 at 15:44
Published on Care Opinion at 15:55


Dear BRT99,

I am sorry to hear about the difficulties your son has been experiencing since his shoulder injury earlier this year,

We are aware of the difficulties that some of our patients are experiencing in relation to the waiting times and we are very sorry for this and trying hard to make this better. I would be happy to look into this for your son and would ask if you could please contact the Patient Experience Team who will try to help:

Email: feedback@nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

Post: 2 - 4 Waterloo Place, Edinburgh, EH1 3EG

Kind regards

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by BRT99 (a parent/guardian)

Thanks Jeanette - we did email them on

Monday and we are still awaiting a response

Opinions
Next Response j
Previous Response k