"Excellent service"

About: Darlington Memorial Hospital

I attended the dentist on Christmas Day 2015. I rang 111 and was given an appointment fir that afternoon which was excellent. I waited a short timeto see the dentist and they examinedmy mouth thoroughly. After given a prescription they advised me of a chemist that was open. I was extremley grateful for their service & especially on Christmas Day. I could not fault my treatment at all, 111 were great and cannot express my thanks enough. Well done NHS !

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Response from Darlington Memorial Hospital

Derar Allison

Thank you for providing feedback on your experience of the 111 service and your subsequent dental appointment.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Manager of the service to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful