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"Incredible staff but healthier options would be good"

About: Millbrook Mental Health Unit

(as the patient),

Having a 4 month admission to Lucy wade PICU & Acute, I wanted to give feedback about the incredible staff who have cared for me. The ward staff (nurses & HCAs) were fantastic at supporting me through some really tough times. They were kind, caring, sensitive & would always find time even when they appeared extremely busy. The cleaning staff did a great job & always had a smile & hello. Dr Priya is a wonderful consultant who is easy to talk to & encouraging at moving forwards.

The only down side was the options restaurant. Food was far too heavily carb loaded, especially when several medications cause weight gain-some healthier options would be good.

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Responses

Response from Belinda Salt, Acute Matron, Millbrook Mental Health Unit, Nottinghamshire Healthcare NHS Trust 7 years ago
Belinda Salt
Acute Matron, Millbrook Mental Health Unit,
Nottinghamshire Healthcare NHS Trust
Submitted on 11/10/2016 at 10:46
Published on Care Opinion at 11:03


Thank you for your lovely kind words about the care you received whilst on the wards. I will ensure your feedback is forwarded to the staff.

We are so sorry you found the food unsatisfactory. I will pass your comments and suggestions for lighter options to the catering team.

All the very best in your continued recovery.

Regards


Belinda Salt Matron
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