"Just terrible.... Setting NHS standard...."

Went to the so called ' drop in centre' to be told that I have to book an appointment. I told them I needed testing for HIV and was symptomatic. They told me to wait 5 minutes and then told me the nearest slot was in 2 days. They didn't even offer me prep or pep. Just terrible.

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Story from NHS Choices

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Response from Mortimer Market Centre

I'm sorry to hear this. We would really like to hear from you to find out more so we can look into this further. Please contact our Patient Support Service on 0300 013 4799 or at feedback.cnwl@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful