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not happy with this new service

Posted By florence may

"not happy with this new service"

About: Royal Eye Infirmary / Ophthalmology

(as the patient),

was given wrong information and had the impression that the operator just wanted me to go away.

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Responses

Response from Claire Jukes, Patient Experience Support, University Hospitals Plymouth NHS Trust 7 years ago
Claire Jukes
Patient Experience Support,
University Hospitals Plymouth NHS Trust

Submitted on 16/10/2016 at 21:53
Published on Care Opinion on 17/10/2016 at 15:41

picture of Claire Jukes

Dear Florence May

I'm sorry to hear we made you feel this way and you were given the wrong information, I'd like to try and put things right for you. As the patient opinion website is anonymous please get in touch by email to plh-tr.PALS@nhs.net with some further information.

With best wishes

Claire Jukes

Patient Experience Support Manager

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