A relative was blue lighted to A & E last night by quick thinking paramedics. His care was then taken over by excellent nursing staff & doctors who quickly administered the right protocol/treatment for his condition.
The staff found time to explain what they were doing and why - as well as explaining any tests etc. A bed on HDU was quickly found and he was settled for the night.
I cannot fault the experience so far and hopefully a full recovery will be made. Thank you to all the staff concerned, Can't thank everyone enough.
"Excellent response at A & E"
About: Heartlands Hospital / Accident and emergency Heartlands Hospital Accident and emergency Birmingham B9 5SS West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance West Midlands Ambulance Service University NHS Foundation Trust Emergency ambulance Brierley Hill DY5 1LX
Posted by stressedoutdaughter (as ),
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