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Ward 52 staff were excellent

Story from nhs.uk

"Ward 52 staff were excellent"

About: Darlington Memorial Hospital / Older people's healthcare

It was not me but my dad who spent nearly 4 weeks on Ward 52.

The care he received from the staff on the ward was excellent!

He was very poorly - but they monitored him carefully , adjusted his medication as necessary and moved him around when he was uncomfortable.The consultants and doctors came from many different departments to assess him and treat him, they communicated well with all of my family.

The staff on the wards were so efficient even though they were so busy , nurses, apprentices , health care assistants, tea staff, cleaners and porters always had a friendly word to say to my dad and my family as they cared for him.

He did make a wonderful recovery and we did get him home with a care in the home package that they did arrange for him.

The staff made a very scary time for us a bit better by always answering our questions and explaining what was happening next.

We were all so very grateful to everyone there.

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 06/10/2016 at 15:03
Published on nhs.uk on 07/10/2016 at 02:30

Thank you for providing feedback on your dad's recent experience on Ward 52 at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Ward Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices and best wishes to your dad for the future.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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