"And Im still waiting!"

About: Princess Royal University Hospital (Orpington)

Sent by my GP under the two week rule because of family history of pancreatic cancer. I have dilated duct and a pancreatic cyst. Saw Consultant who didnt tell me anything I didnt already know. Said my case going to multi discipline team and this would be after Bank Holiday. Received call from hospital on Monday 5th Sept to say my case going to MDT on Wednesday and you will receive a call on Thursday. Never received a call. It is now October so saw my GP this morning who was angry so they rang PRUH and left message for someone to ring me. They rang and told me my case hasnt even gone to MDT yet but on 10th October! I had my scan at the beginning of July. This is absolutely disgusting to keep someone worrying this length of time and so much for the (urgent) two week rule!

Story from NHS Choices

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Response from Princess Royal University Hospital

I am sorry to hear that your experience has not been satisfactory. It would be helpful if we could have a bit more information so that we can look into the issues that you have raised and I would encourage you to contact our Patient Advice and Liaison Service on 020 3299 3601 or email PALS at kch-tr.PALS@nhs.net

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