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Superb treatment

Story from nhs.uk

"Superb treatment"

About: Royal Stoke University Hospital / Cardiothoracic surgery

I had a double heart bypass and heart valve repair surgery at the Royal Stoke in June 2016. My treatment throughout was exemplary in every way. I have nothing but praise for the skill and care I received both from both the surgeon and all of the team in Ward 223. This is hospital treatment of the very highest standard. Many thanks indeed to everyone involved.

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Responses

Response from Royal Stoke University Hospital 7 years ago
Royal Stoke University Hospital

Submitted on 05/10/2016 at 09:48
Published on nhs.uk on 06/10/2016 at 02:31

Thank you so much for taking the time to comment on your experience of our hospital. I have shared your lovely words with the staff on Ward 223.

It makes such a difference to our staff when they receive feedback like yours as they work very hard to ensure a high standard of care is provided to all our patients and visitors.

I do hope you are recovering well after your surgery.

Thank you again,

Best Wishes

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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