"Excellent care"

About: Bradford Royal Infirmary / Ophthalmology

I was referred to BRI eye clinic by my optician and was given a same day evening appointment. All staff I came into contact with were helpful and obviously knew their roles. The SHO I saw was excellent, being reassuring during the eye examination which can be very nerve-wracking. They also explained clearly about my problem and left me feeling reassured. I have nothing but praise for you all. Thank you so much. You all, in my experience, do a wonderful job in a most highly stressful and highly criticised profession. Long live the NHS.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bradford Royal Infirmary

Dear Vicki, I really appreciate that you have taken the time to post your feedback about the eye clinic and delighted that you feel you have had excellent care from all our staff.

It will pass this on to the department and I can assure you that it will be gratefully received by the whole team. Many thanks and our best wishes for a full recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful