This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My mother's rehab at the Biggart Hospital

Posted By thankfuldaughter

"My mother's rehab at the Biggart Hospital"

About: Biggart Hospital

(as a relative),

Mum fell and badly fractured her femur requiring two operations at Ayr Hospital to secure it with rod and pins. Transferred to the Biggart Hospital for rehab.

Wonderful attention from nurses, lovely relaxed atmosphere, great physio and ward spotlessly clean. Mum hates being away from home but all the staff have helped to keep her up-beat and as happy as she can be under the circumstances. Always extremely welcoming to me and I am so grateful for their care and attention to my wonderful wee mum. Hopefully she will be up on her feet and home soon.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/10/2016 at 13:30
Published on Care Opinion at 15:51

picture of Eunice Goodwin

Dear thankfuldaughter,

I am so glad your 'wonderful wee Mum' is on the mend and she has had such good care. I too hope she will be back on her feet and home soon. I will pass your gratitude to the team and I am sure you will make their day.

Thank you so much for posting this on PO.

best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k