"Horsted Keynes Ward is the best!"

About: Princess Royal Hospital / Gynaecology

This was my 3rd operation at Princess Royal Hospital in under a year and it was,by far, the best for everything, compared with my stays on two other wards.

From my Surgeon and Anaesthetist and their teams, to the Staff Nurse & the HCA`s, the care I received was excellent. The atmosphere was calm & kind and the smoothness and efficiency of all care was outstanding. Also the aftercare phone-calls give the patient the feeling of security again something I have not had before. This ward is run so very well - teamwork and putting the patients first with such dignity is something that other wards should emulate and I suggest that Horsted Keynes should be used as a template for all that is good about the NHS.

Story from NHS Choices

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Response from Princess Royal Hospital

Dear Ms Baker

Thank you so much for taking the time and trouble to post some feedback about your positive experience of our gynecology team at the Princess Royal Hospital. I will forward your kind words on to the team and I know they will be really grateful to see them. I hope you are recovering well.

Kind regards

Hannah Pacifico

Patient Experience Team

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