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Feedback regarding care on geriatric wards

Story from nhs.uk

"Feedback regarding care on geriatric wards"

About: Northern General Hospital / Older people's healthcare

Patients are denied access to the toilet, left to be in continent, tables put in front of patient chair so patient can't get out of chair, buzzers frequently ignored, X-ray trips result in no dinner

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 03/10/2016 at 16:05
Published on Care Opinion at 16:53

Dear Sir or Madam,

Thank you for leaving this feedback and I am sorry to hear about your experience. We would like to look into this matter and would be grateful if you could provide more details. You can do this by contacting our Patient Services Team, either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

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