"Feedback regarding care on geriatric wards"

About: Northern General Hospital / Older people's healthcare

Patients are denied access to the toilet, left to be in continent, tables put in front of patient chair so patient can't get out of chair, buzzers frequently ignored, X-ray trips result in no dinner

More about:

Story from NHS Choices

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Sir or Madam,

Thank you for leaving this feedback and I am sorry to hear about your experience. We would like to look into this matter and would be grateful if you could provide more details. You can do this by contacting our Patient Services Team, either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful