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The staff were friendly, caring and professional.

Posted By Well looked after patient

"The staff were friendly, caring and professional."

About: Victoria Hospital / Endoscopy

(as the patient),

Attended the Endoscopy unit for a Colonoscopy. Everything was thoroughly explained to me at every stage. The staff were friendly, caring and professional. The service was excellent, we are so fortunate to have staff like this team in the NHS!

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 7 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife

Submitted on 05/10/2016 at 09:43
Published on Care Opinion at 11:15

picture of Gillian Ogden

Dear Well looked after patient

Thank you so much for your post, your user name made me smile!

It sounds like our staff did a great job in supporting you through your colonoscopy procedure. Knowing what to expect at every step of your journey makes such a difference and from your comments, it is clear that our staff got this just right for you.

I will take great pleasure in sharing your post with our team now and I am sure that your lovely words will make them smile too.

I hope that you have recovered well

Kind regards

Gill Ogden

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