I went for a viginal scan today the staff was lovely , but on entering the room I was asked to put a gown on and take my trousers and underwear off in front of them not behind a screen this made me feel uncomfortable,in my opinion I should have been asked to change in privacy and then enter the room rather than get my clothes off in front off staff ..... please change

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Response from Crowborough War Memorial Hospital

Thank you for taking the time to send your feedback. We apologise that due to a problem with the way alerts are set up from this website we have only just seen your comments.

I’m really sorry to hear about your experience, The privacy and dignity of our patients is very important to us and we have policies in place to ensure this.

We would welcome the opportunity to investigate this matter for you and ask that contact our patient liaison team on 01273 242292 or by emailing sc-tr.serviceexperience@nhs.net.

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