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Care Opinion

NHS at it's best, caring supportive and kind.

Story from nhs.uk

"NHS at it's best, caring supportive and kind."

About: Royal Shrewsbury Hospital

I've had 2 admissions in a short time . the medical and surgical care have been outstanding and very person centred and caring . I was kept informed at every stage and all my questions answered with patience and clarity . The nurses , Healthcare assistants , cleaning staff, kitchen staff, admin were welcoming, friendly and kind despite working under considerable pressure and constraints.

Coming from Ireland where most people pay for healthcare (100€ for casualty visit) i cannot praise the NHS enough. It really is amazing what they do day in day out and I've seen this from the inside. RSH treated me and set me on the road to recovery and i am so grateful.

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Responses

Response from Royal Shrewsbury Hospital 7 years ago
Royal Shrewsbury Hospital

Submitted on 11/11/2016 at 12:37
Published on nhs.uk on 12/11/2016 at 01:30

Thank you for taking the time to provide your feedback to us regarding your recent admissions to the Royal Shrewsbury. It is a pleasure to be able to respond to all the comments we receive but particularly to pass on comments such as this to our staff. With this in mind, I have passed your comments to the Surgical Matrons and asked them to pass it on to the staff on our surgical wards.

Thank you again for your comments and I hope that you are fully recovered from your recent admission.

With Kind Regards,

Patient Experience Team

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