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"You were brilliant"

About: Nottingham University Hospitals NHS Trust - City Campus / General surgery

(as the patient),

I had my gallbladder removal surgery yesterday at the City Hospital. I must have been one of the most nervous patients to ever have walked through the doors at the Day Surgery Unit (tears and all). I just want to say thank you to the staff who helped me out yesterday. I also work for the NHS and it is so nice to see (like myself) people who not only do their job and do it well, but go out of their way to go above and beyond their call of duty. Special thank you to the anesthetist who put me under GA and talked me through everything, calmed me down, and had a reasonable solution to any problems and concerns I had. She was absolutely brilliant! Also to the nurse who looked after me both before and after the surgery. She even had me laughing which I never thought I would. Would definately recommend City Hospital Day Surgery Unit to anyone who would need to ever go. Thank you again to everyone yesterday. You were brilliant.

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Responses

Response from Nottingham University Hospitals NHS Trust 7 years ago
Nottingham University Hospitals NHS Trust
Submitted on 30/09/2016 at 07:57
Published on Care Opinion at 08:39


What great feedback. Thanks so much for posting! I’ve shared this with relevant staff on your behalf.

We all hope you’re recovering well after your surgery.

Best wishes,

Rekhaben Patel.

Matron, Hepatobilliary & Pancreatic Surgery.

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