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"What a team! ??"

About: St Helens Hospital

I had a colonoscopy test, which was performed by a doctor. 2 years ago I had the same test at another Hospital. It was he most dreadful experience I have ever had. The staff were uncaring, unhelpful and rude. The doctor who performed the test was was even worse. As a patient who has to have this test regularly. I promised myself I would never have that test done again at the other hospital. I chose St Helens as I have only ever had good experiences there. I was proved right. The whole team are so friendly, warm and professional. The doctor explained everything that was happening throughout the test which made me feel relaxed and in safe hands. I would just like to thank all the team for taking care of me. I will definitely recommend this department to anybody who needs this test! Well done and thank you!

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Responses

Response from St Helens Hospital 7 years ago
St Helens Hospital
Submitted on 02/10/2016 at 14:57
Published on nhs.uk on 03/10/2016 at 02:30


Thank you for your comments. We are delighted to hear that your experience of our Endoscopy Department was positive. We are very proud of our Endoscopy Department staff and will pass on your very kind and positive feedback to them. Once again thank you for taking your time to inform us of your experience.

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