"I was referred to the Breast Clinic ..."

What I liked

I was referred to the Breast Clinic by my GP and was astonished by how quickly I was seen. The staff were very kind and reassuring at what was a very worrying time for me. Everyone worked well together as an efficient team and I was in and out, having had several tests and a consultation which answered all my questions, in less than an hour. A very impressive service.

What could be improved

Access to the hospital is very poor. As I was aware of the parking problems, and live on the wrong side of Derby to make the hospital bus a practical option, I decided to take a bus to Littleover village and walk from there to the hospital. Unfortunately the only entrance to the hospital site is on the wrong side for my bus route, so I had a 25 minute hike all the way around the hospital to get to the Breast Unit. The convenient entrance that used to open onto Manor Road has now been closed off, presumably to prevent people parking nearby. (Despite the fact that there are now so many residents-only parking restrictions in the area, nobody could do that anyway!) It amazes me that the trust cannot provide better access for pedestrians, especially when we are all supposed to be using "green" alternatives to driving.