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Went in to the A&E at 18:30 and it's 23:00 and...

Story from nhs.uk

"Went in to the A&E at 18:30 and it's 23:00 and..."

About: Luton & Dunstable Hospital / Gynaecology

I step into the A&E at 18:30 and its 23:00 and we still waiting for the doctor. Only 1 doctor in to the ward 34. And he or she is downstairs into the A&E:))OMG. If you take a dog to the vets will be treated beter and quick. Don't come to L&D Hospital. Shame very shame. Last time when i pop in here.

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Responses

Response from Luton & Dunstable Hospital 7 years ago
Luton & Dunstable Hospital

Submitted on 05/10/2016 at 13:46
Published on nhs.uk on 06/10/2016 at 02:30

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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