"She made me feel quite relaxed and at ease"

About: Mansfield & Ashfield / Continence advisory service (north)

(as the patient),

I have been suffering from UTIs for some time and I found the advice and information Corinne gave me has been very helpful. She is very easy to talk to about what is quite a difficult subject but she made me feel quite relaxed and at ease. On the other hand, I was rather disappointed when it took a week after I had submitted a urine sample for someone to ring me to say a prescription for antibiotics was ready for collection.

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Response from Lisa Mercer, Integrated Team Leader (West), Community Adult Services Newark & Sherwood, County Health Partnerships


Thanks for your positive comment regarding Corrine, I will feed this back to her.
I am sorry you were dissapointed with the service you recieved from the GP surgery. You may wish to feed this back to the Practice Manager there?

Many thanks for taking the time to feedback.
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful