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Couldn't have been better

Story from nhs.uk

"Couldn't have been better"

About: St James's University Hospital / Accident and emergency

Our son was taken to the A&E department this morning having suffered a seizure on the train in Leeds Station. From the moment I was called by the paramedic, through to the care given by the nurses, to the diagnosis and advice given by the doctor, we could not fault the work of the team. Their care of him was second to none and I would happily recommend the department. Many, many thanks for your care.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Leeds Teaching Hospitals

Submitted on 07/10/2016 at 09:20
Published on Care Opinion at 10:22

Dear JO L,

Thank you for taking the time to write to us; please accept my sincerest thanks for your kind words.

I am very happy to read that we were able to help and I hope your son is now doing well and has recovered.

I have taken the liberty of sharing your words of support and encouragement with our A&E department who will be exceptionally pleased to know they delivered care that met your expectations.

Again, thank you for taking the time to write to us.

With kind regards


Rosie
Senior Nurse
Patient Experience

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