"Glaucoma !!!!! l"

About: University Hospital Aintree

I was diagnosed as having Glaucoma in early 2015 and was told I would need to attend regular check ups due to

Glaucoma's effect on the vision ,, up to now I have been seen only once for a follow up app . I was told in Feb 2016 by letter that the Consultant had left and I would be see as soon as another Consultant had been appointed,, still no appointment has come !!!! I worked as a

Nurse for the NHS for 38yrs and I have watched the decline of what was once a great , caring service !!!! Maybe when my vision has deteriorated so badly I may get an appointment !!!!

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Response from University Hospital Aintree

Apologies for the delay in responding to your comments.

We're sorry to hear you didn't have a good experience in our hospital. We value our patients' feedback and if you would like to take this further, you can contact our Patient Advice and Complaints team on 0151 529 3287 or by emailing complaints@aintree.nhs.uk. You can also write to:

Patient Advice and Complaints Team

Aintree University Hospital NHS Foundation Trust

Lower Lane


L9 7AL

Thank you.

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