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Useless

Story from nhs.uk

"Useless"

About: Royal Stoke University Hospital

Dr.s Do not communicate with patients about medication, do not communicate with family.

Theyve got a "were not bothered attitude". The food is absolutely shocking, i wouldnt give it to a dog. The choice of food is also shocking. All they want is to get you out asap to free the bec up. There is no care anymore in hospitals, they just donr give a damn anymore.

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Responses

Response from Royal Stoke University Hospital 7 years ago
Royal Stoke University Hospital

Submitted on 27/09/2016 at 10:16
Published on nhs.uk on 28/09/2016 at 02:31

I am so sorry to read your comments about your recent experience. We are continually working to improve our services for all patients and visitors and I am grateful to you for taking the time to leave feedback.

I have shared your comments with the Matron who oversees the food service.

If there is anything further you would like to discuss regarding the level of communication, I would be grateful if you could contact our PALS department on 01782 676455 or via email at patientadvice.uhnm@nhs.net.

With best wishes

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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