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About: North Middlesex Hospital / Cardiology

My GP refered me to north middlesex hospital for my ECG cause my blood pressure was extremely high as well as very high heart rate , i had to walk a lot to find a reception and i have been told that i need to go to the cardiology , i went there and they said we are not doing outpatient ECG here anymore you must go clinic 4 , when i went there the member of staff again sent me to cardiology again i was told to go clinic 4 , i was so sick , dizzy with high heart rate and they were not bothered at all and insisted me to go back to clinic 4 somehow when i reached clinic 4 i asked them if they can monitor my blood pressure first as i was feeling dizzy they refused to do that and said they are only allowed to take ECG , i went to reception and asked them for my blood pressure check and they said go to ECG i told they refused then they said go to A and E which was quiet far from reception and i could not manage to walk more , i just took the bus and came back , in evening time i had to call ambulance and they said my BP is extremely high and in danger zone as well as pulse , i have not seen such an unproffessional staff.

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Responses

Response from North Middlesex Hospital 7 years ago
North Middlesex Hospital
Submitted on 06/10/2016 at 11:15
Published on nhs.uk on 07/10/2016 at 02:31


Thank you for your feedback.

So sorry that your visit did not run smoothly. Normally patients would have a letter from a GP stating clearly the reason for referral to cardiology and need for a quick assessment. I am the cardiology service manager, Christopherdinsdale@nhs.net and I agree the information you received from staff sounds confusing.

I will discuss this with the team.

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