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Disrespectful consultant

Story from nhs.uk

"Disrespectful consultant"

About: Stamford & Rutland Hospital / Pain Management

Our main consultant was unavailable and another consultant who was in clinic made it quite clear that they did not want to review my partner.

When we insisted the consultant just lectured on things that he was unable to understand and would not allow him an opinion or listen to what we deal with every day. The consultant just did not care. Most disrespectful consultant we have ever met. An official complaint will be submitted

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 7 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 26/09/2016 at 10:48
Published on Care Opinion at 15:52

I am so sorry to read about your experience and would urge you, if you have not done so already, to raise your concerns as a complaint. We would be keen to learn from your experience and that is why we would be keen to hear from you in person.

Our complaints staff can be contacted on complaints@pbh-tr.nhs.uk

Regards

Lesley Crosby

Deputy Chief Nurse

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