"Fractured vertebra"

I went to John Copeland hospital on 21at of September 2016. Just to get checked out after I had been knocked off my bike by a car. I got seen to quite quickly. When they was asking me where the pain was I showed them. In which one nurse got another one just to tell me to go home and take painkillers and it will get better. Well it's a good job I have come to scunthorpe hospital the day after as I have now found out I have a fractured back. If I listened to John Copeland staff I would mostly have problems later on in life. Thank you scunthorpe hospital for all your help. I will be taking my complaint further. I wouldn't go to John Copeland hospital anymore as there's been two issues by John Copeland staff I have heard ( one is including myself)

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Response from John Coupland Community Hospital

We would like to apologise for the distress this must have caused you, and to assure you that your complaint with be thoroughly investigated by LCHS. LCHS take all concerns and complaints raised seriously.

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