"The ward was dirty and the staff ..."

About: James Paget University Hospital

(as a relative),

What I liked

The ward was dirty and the staff were uncaring and would rather giggle in corridoors than see to the needs of the sick in the wards. My father was ignored when he buzzed for help.

What could be improved

More caring staff and a good clean

Anything else?

This ward should be closed

Story from NHS Choices

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