"Telecommunications. The 0844 ..."

About: Broomfield Hospital

(as the patient),

What could be improved

Telecommunications. The 0844 822 0007 telephone number is a "premium call scam" which can cost a caller a small fortune while the button pressing and holding on routine is followed. Be honest and offer a geographic number or at least one with an 0845 prefix.

Anything else?

I was referred by my GP for a painful condition. When I phoned - and was lucky enough to get through - I was told that the waiting list to see the surgeon was "up to 18 weeks" so I had to see him privately - waiing time 2 days! So much for a quick and efficient NHS. It seems that all the money thrown at it is spent on beauaucracy and "senior" clerks (like the CE and cohorts)

Story from NHS Choices

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