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Fantastic care at the beatson cancer hospital

Posted By Tho

"Fantastic care at the beatson cancer hospital"

About: Beatson West of Scotland Cancer Centre

(as the patient),

I have just experienced three sessions of radiotherapy in the hands of extremely caring and supportive team. The nursing staff put me at ease ensuring that I fully understood all aspects of my treatment, treatment was timely and at all times the knowledge and care was exemplary.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 03/10/2016 at 09:56
Published on Care Opinion at 11:53

Dear Tho

Thank you for taking the time to post on Patient Opinion. I am pleased to read about the level of care you have received at The Beatson West of Scotland Cancer Centre. I am sure that this must be a stressful time for you and I am glad that the nursing staff were able to put you at ease. It is also important that our patients have their care and treatment fully explained to them and again, I am glad that you felt that this happened during your care.

I will ensure that your kind words are shared with the staff at The Beatson West of Scotland Cancer Centre. They will be delighted to receive your feedback.

I would like to wish you well.
Lisa

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