"1st class care"

About: The James Cook University Hospital / Cardiology

From the start of my condition(heart attack) to the finished operation the care received was first class , I would like to thank all the persons involved from the Paramedic and ambulance crew and all the Doctors & staff and ward assistance and porters in wards 15,29 &30 you made my ordeal less stressful and not forgetting the Doctor and crew who fitted my stent the whole process was caring....Thank you..

Story from NHS Choices

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Response from The James Cook University Hospital

Good afternoon

Thank you for your kind comments left on the NHS Choices Website expressing gratitude for the care and treatment recently afforded to you on Wards 15, 29 and 30, at The James Cook University Hospital

It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to submit this compliment.

I will ensure your kind comments are passed to Senior Managers for the relevant area, so the members of staff concerned are made aware of the positive feedback received from you.

Please send your comments relating to the paramedics and ambulance crew to the North East Ambulance Service NHS Foundation Trust (Telephone number - 0800 032 0202).

Thank you again for your kind words.

Kind regards

Sally McMaster

Information Governance & Patient Safety Advisor

Patient Advice and Liaison Service (PALS)

Information Governance & Patient Safety Department

South Tees Hospitals NHS Foundation Trust

Tel: 01642 854807

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