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Out of hours is non existent

Story from nhs.uk

"Out of hours is non existent"

Rang up and explained my condition, told to come down as soon as possible, get there at 3 minutes past 7 to be told they are shut now until 8am the next day. Very poor management. Waited nearly and hour outside for a phone call back from 111 service and they got told to go inside to sit and wait to see a GP. Sat in the dark with the doors locked until GP could see me. Seems the place shuts down at 7pm.

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Responses

Response from West Lancs Health Centre 7 years ago
West Lancs Health Centre

Submitted on 03/10/2016 at 12:00
Published on nhs.uk on 04/10/2016 at 02:34

We're sorry you were inconvenienced. The service at West Lancashire Health Centre is as follows:

8am to 8pm: Every day for GP and nurse practitioner minor illness service (last booking will usually be 7pm, may be earlier at exceptionally busy times).

8am to 10pm: Every day for emergency nurse practitioner minor injury service (last booking will usually be 9pm, may be earlier at exceptionally busy times). Please call ahead for opening times at public holidays.

There is more information on their NHS CHoices pages: http://www.nhs.uk/Services/clinics/Overview/DefaultView.aspx?id=94782

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