"I was admitted for a heart condition. ..."

About: John Radcliffe Hospital

(as the patient),

What I liked

I was admitted for a heart condition. All of the staff communicated very well with each other, and they were always up to date and able to give me information about my condition.

What could be improved


Anything else?

Everyone treated me with respect, dignity, and they always had my best interests in mind when providing my treatment. The nursing staff were always able to take the time to talk to me about my condition as well as general talking. My cardiologist worked above and beyond the call of duty to find out what was wrong with me and to ensure that my condition was stabilised and remained that way.

Story from NHS Choices

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Response from John Radcliffe Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2010 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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