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Care Opinion

As good as it gets

Story from nhs.uk

"As good as it gets"

About: Derriford Hospital / Cardiology

Spent 4 days on Bickleigh last week and I'm immensely grateful for the attentive, friendly care rec'd. Top notch cardio consultants, brilliant nursing team, kind and efficient care staff.

The food was good too - and having free WiFi was great, particularly if you can't do much else. If you can't be at home for medical reasons, I'd be happy to be here again.

Many thanks.

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Responses

Response from Claire Jukes, Patient Experience Support, University Hospitals Plymouth NHS Trust 7 years ago
Claire Jukes
Patient Experience Support,
University Hospitals Plymouth NHS Trust

Submitted on 20/09/2016 at 09:14
Published on Care Opinion at 10:26

picture of Claire Jukes

Dear JohnG

Thank you for taking the time to share your recent experience of the care you received from the team on Bickleigh Ward. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments of praise about our staff.

I will ensure a copy of your post is shared with the teams involved in your care. Comments of support and thanks are so important to our staff and I know they will be very grateful to read your positive comments.

I hope you are recovering well at home.

With best wishes

Claire Jukes

Patient Services Support Manager

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